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Happy New Year to all our
readers, hoping you had a great break
Let's Start the Year with some Quick TIPs:
Check your Assessments and Cover Sheets: I
continue to be amazed by the ‘completed
assessments’ that are not compliant – this has included
assessments marked incorrectly and also where no trainer/assessor
comments have been made, or just a few ticks along the way... I
wonder to myself, if this is what I have found then what was the
quality of the materials that have been destroyed along the
way?
Comments: If you have a section on the
assessment form that has a heading stating,
‘Comment’ then this means that the assessor
does in fact have to make a valid and relevant comment, the student
certainly needs feedback and a blank assessment form with a few
ticks and a (C) means nothing.
Appeals: Keep in mind that if a student appeals an
assessor’s decision and the assessments were not completed properly
then you do not have a leg to stand on and your credibility goes
out the window.
and finally:
Enrolments Forms: I recommend that students should
sign and date every page of the enrolment form, not just the last
page. The reason for this is to ensure that the student has read
and understood all content and is also for RTO risk mitigation in
validation of the fact.
Why you may ask?
In the situation that the relationship between the RTO and student
becomes unstable, the student might state that s/he was not
provided a full copy of the enrolment form. This certainly gives
the student an edge at the Appeals hearing...
All the best for the year ahead
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Skynet Corporation Pty Ltd 2012 |
